Events
thinking BOLD: Brand Experience Masterclass workshops – this series of one-day workshops gets right to the heart of what it takes to differentiate your business, engage your customers emotionally, and create a truly brand-centric culture. Next event:: 21 March 2012 – Altitude 360, Millbank Tower, London
BOLD IN DUBAI: The Brand Experience Masterclass – Join Shaun Smith for a fast and furious half-day version of our BOLD masterclass workshop and find out what it takes to create a customer experience that makes your brand stand out. For full details, visit the London Business Forum Middle East website. Dates for 2012 to be announced shortly
Managing the Customer Experience: Lessons from the Best – (23 November 2011) – How do you create a customer experience that turns your customers into fans? How do you create an employee experience that is so unique that your people are your brand? Event details: 23 November, London
If you missed this seminar, but would like us to let you know when the next Managing the Customer Experience event will be, drop us an email. To find out more about this seminar and other stimulating events hosted by The London Business Forum, visit their website www.londonbusinessforum.com
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Shaun Smith also presents frequent live webinars in which he shares his insight into designing and delivering a great customer experience. More dates will be announced in due course. |
If you would like to receive further information on future events, please contact us