Smith+Co Iberia was founded in 2017 and is a proud member of the Smith+Co network.
We believe in Branded Customer Experience.
Our experience working with clients from a different range of industries, including retail, financial services, hospitality and pharma, has proved the power of a purpose-led organisation in transforming its culture, its customer satisfaction and, as consequence, its business results.
We believe that less is more.
Our focus is to inspire companies to become more customer centric, breaking the silos, connecting the dots and turning complex business challenges into simple, achievable and impactful initiatives. We do that by keeping a small but very experienced, highly dedicated team of experts that can actually make a difference.
We are committed to making a positive impact. Or else.
Our aim is to make each and every brand we work with the number one choice for its clients and for its people, with a consulting-lite, hands-on-approach. That’s why we only accept assignments that aren't likely to end up simply as a powerpoint presentation on someone’s desktop. That’s also why we only take a limited number of clients every year.
How do we do it?
Doing it with you, not to you. Whether being a yearlong consulting assignment, an executive workshop, a training session or a speech, we do prefer to work together. As the Arican proverb says: "if you want to get there fast, go along. If you want to go far, go together."