Smith+Co Iberia was founded in 2017 and represents Smith+Co throughout the region
We have one aim To help your brand be the No 1 choice for your people and your customers
We have one core belief
Customer experience starts with purpose. We believe in the power of purpose to transform a brand's culture, its customer experience and, in so doing, its business results.
We have one simple approach
Keep it small, keep it simple. Our focus is to enable companies to become more customer-centric, breaking the silos, connecting the dots and turning complex business challenges into simple, achievable and impactful initiatives. We do that by keeping a small but very experienced, highly dedicated team of experts that can actually make a difference. That’s also why we only take a limited number of clients every year.
We have one way of doing it
We do it WITH you, not TO you. Whether it's a major long-term project, an executive workshop, a training session or a speech, the way we work with our clients is consulting-lite and hands-on. That’s why we only accept assignments that aren't likely to end up simply as a powerpoint presentation on someone’s desktop.