In February 2015 the UK arm of global luxury cosmetics giant, Estée Lauder, began work on strengthening the customer experience across its brands. Partnering with Smith+Co, leading brands such as Clinique and Jo Malone set
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Corona Energy had already defined their purpose – Helping our customers’ business to thrive. What they needed was to deliver this through their people and the customer experience. Smith+Co worked with Corona to provide them
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