Jargon Buster

Use our glossary tool to search for and demystify some of the terminology surrounding customer experience. Each consultancy may use different terms to describe what they mean so don't take these definitions as sacred, however here we've defined some of the terms we hear to explain what WE mean.

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There are 1 names in this directory beginning with the letter W.

WEARABLE TECHNOLOGY

A chip embedded in your clothing (or your body!) that allows you to walk out of a shop with an item and have the payment automatically debited from your account.... ouch!

“Smith+Co have a deep understanding of the complexities of customer experience and were extremely effective in helping us to build our brand around customer experience. I recommend that companies focusing on customer experience take advantage of their expertise.”

Lorena Baker Harris, Director Corporate Marketing

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Jargon Buster

“Smith+Co have a deep understanding of the complexities of customer experience and were extremely effective in helping us to build our brand around customer experience. I recommend that companies focusing on customer experience take advantage of their expertise.”

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