“We worked with Shaun throughout 2014 on a series of Customer Experience Forums, which have been hugely impactful in increasing the effectiveness and network of our customer leaders. As well as expertly delivered keynotes, Shaun’s session design and facilitation was successful at bridging the differences and uncovering the similarities between the 100+ cross-sector participants attending each Forum. Shaun’s deep expertise and up-to-the-minute insights meant the content was always compelling. Shaun’s extensive network, the ease with which he worked with our other speakers, and his commitment to the series ensured that every Forum was a success and that every learning and networking opportunity was maximised.”

Matt Jowlett, Leadership Strategy & Capability, RBS

| 2017-12-07T15:42:27+00:00 Nov 22 2017|Uncategorised|

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