About Our Speakers

Our experts have established their reputations by working with leadership teams around the world to deliver memorable, distinctive and purposeful customer experiences.

Whether it's customer experience strategy and implementation, translating customer insight into experience design, or brand alignment – our experts have the tools and experience to support you.

Keynote Speakers

We know it can be daunting selecting a speaker; you’ve got your reputation resting on it. So have we. If we don’t think we’re the best fit for you, we’ll tell you and, if possible, we’ll try to point you to someone else who can help.

You get our 100% guarantee we won’t give you the hard sell or bug you with endless follow-up calls. But the best way of finding out if we can help, is to ask.

Contact us  t: +44 (0) 20 3 146 6896        e:  jl@smithcoconsultancy.com

Five reasons to choose Smith+Co speakers

See more on how we can help rally your people behind you customer experience strategy


“The audience reaction was overwhelming. I think the greatest testimony to your presentation is in the scorecard: never before have we had a speaker whose rating has consistently gone off the end of the grid!​ We’ll definitely be looking at bringing you in for another event.”

Michael Barrett, Conference & Research Manager, TFWA
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