Speaker Testimonials2019-09-04T11:18:50+01:00

What Our Clients Think

“The audience reaction was overwhelming. I think the greatest testimony to your presentation is in the scorecard: never before have we had a speaker whose rating has consistently gone off the end of the grid!​ We’ll definitely be looking at bringing you in for another event.”​

Michael Barrett, Conference & Research Manager, TFWA

“We worked with Shaun throughout 2014 on a series of Customer Experience Forums, which have been hugely impactful in increasing the effectiveness and network of our customer leaders. As well as expertly delivered keynotes, Shaun’s session design and facilitation was successful at bridging the differences and uncovering the similarities between the 100+ cross-sector participants attending each Forum. Shaun’s deep expertise and up-to-the-minute insights meant the content was always compelling. Shaun’s extensive network, the ease with which he worked with our other speakers, and his commitment to the series ensured that every Forum was a success and that every learning and networking opportunity was maximised.”

Matt Jowlett, Leadership Strategy & Capability, RBS

“Thank you for your fabulous session at Oxford. Great insights and thought-provoking. Your session perfectly complemented the week!”​

Chris Good, CEO, Estee Lauder

“Shaun joined us for our annual conference where we were re-launching our values for all our customer-facing staff. Shaun skilfully wove his presentation around the theme of the day, enhancing many of the messages we were giving with his own experience of working with other successful key brands. Shaun’s session on the day helped to pull together our values and sales strategy and gave all of our team a great kick start to get out there and make a difference!”

Adrian Lee, Operations and Human Resources Director, Big Yellow Self Storage

“Shaun made a real difference to our conference in Cologne and the discussions we were able to have there. His insights were very thought-provoking and all the more powerful because of the time and trouble he took to make them relevant to us and to our business. It was impressive to see the effort he invested in getting to know us in order to ensure that his messages landed appropriately.​ His commitment is much appreciated. We are on a journey of discovery and he helped us on our way.”

Sandra Ling, Transformation Manager, BP European Fleet Services

“I would like to thank Shaun for helping make this year’s programme such a success. His engaging performance style and great examples brought our event to a fitting climax. Our aim is to build strong and lasting relationships with our business friends. Shaun’s whole-hearted participation throughout the event was a key ingredient in helping us achieve this.”​

Jonathon Thornton, Director Corporate Affairs, Rexam PLC